You’ll watch pre-recorded videos of the eight lessons on your own time, and then after
each lesson, we’ll schedule a 30 – 60 minute call to review the material, and go over any
questions you have.
WHERE: Online
Pre-recorded video format. Each week, I’ll send you a link to about an hour of video to
watch for that week’s topic. We’ll schedule a follow-up call together so you can ask for
clarifications or let me know whether anything was missing or unclear.
WHAT: Destination Expert Training course
Eight online classes or modules (see details below)
Facebook group so participants can interact with each other (maybe)
Handouts and recommended reading
In English only

Units:

Customers, Service, Pricing
Customer Acquisition
What to Do When You Get a Customer
The 5-Step Travel Planning Process
How to Earn Money
How to Stay Up to Date on Your Recommendations
Tools
Measurements, Lessons Learned