Travel Expert Training Program

This is the lesson component of the Essentials Bundle. 8 steps and 10+ hours of practical, thorough and easy to follow video guides walk you through every trick, tip and technique Madeline has learned in over ten years of building and running her own travel planning business.

Those who complete the course and pass a Comprehension Assessment receive a blue TETP badge to display in their marketing materials!


Wonder if this the right program for you? Start here!

Madeline Jhawar gives a
whirlwind tour of the course.

If you like this
you’ll love the lessons!

Step-by-Step Breakdown

Step 1: Customers, Services and Pricing

Lean and Mean – Want to get right into it, get your feet wet? This lesson is the foundation for all our students. Let’s work out who you’re selling to, what you’re selling, and what you should charge.

The Customer (Video 40:35)
Services and Pricing (Video 37:07)
The Customer (PDF)
Services and Pricing (PDF)

Step 2: Customer Acquisition, Website, Marketing and Social

Your customer is looking for you way more than you’re looking for them! Get found organically without huge marketing spend.


Website and Blog (Video 46:32) 
Marketing and Social Media (Video 33:11)
Website and Blog (PDF)
Marketing and Social Media (PDF)
Links (PDF)

Step 3: Closing the Customer/Customer Objections

It’s not always smooth sailing. We’ll show you how to get past the objections and get a signed contract. As a travel expert, you need a lot of requests and you need to close customers fast. Here’s how…

How to Close a Customer (Video 51:49)
Customer Objections (Video 26:00)
How to Close a Customer (PDF)
Customer Objections (PDF)
Customer Proposal Template (Word)
Invoice Template (Word)

Step 4: 5-Step Travel Planning Process

5-Step Travel Planning Process – the logistical “Secret Sauce” for trip planning!

Part 1: The 5-Step Travel Planning Process Intro (Video 37:52)
Part 2: The 5-Step Travel Planning Process (Video 1:12:51)
Part 3: The 5-Step Travel Planning Process Tips (Video 21:31)
The 5-Step Travel Planning Process (PDF)

Step 5: How to Earn Money

5-Step Travel Planning Process – the logistical “Secret Sauce” for trip planning!

How to Earn Money (Video 55:55)
How to Earn Money (PDF)

Step 6: Your Little Black Book

Your Little Black Book – You’ve cultivated personal relationships with locals who trust you. This is gold. How can you leverage these connections to create unforgettable trips that are customized for each traveler? We’ll tell you.

Part 1: Your Little Black Book (Video 24:56)
Part 2: Your Little Black Book (Video 47:50)
Your Little Black Book (PDF)

Step 7: Tools for Success

5-Step Travel Planning Process – the logistical “Secret Sauce” for trip planning!

Tools (Video 45:25)
Tools (PDF)
Itinerary Template (Powerpoint)

Step 8: Lessons Learned and What to Measure

After 11 years running “Italy Beyond the Obvious” we share the bumps and scrapes so you can avoid them. Also, what and how you should be measuring to ensure efficiency and constantly improve.

Complete Process Overview (Video 17:40)
Lessons Learned (Video 21:04)
What to Measure (Video 22:52)
Sample Work Days (Video 8:05)
Complete Process Overview (PDF)
Lessons Learned (PDF)
What to Measure (PDF)